Skip to content
ENZO Hotel Moscow Marine Garden Sochi Hotels and Spa Lakhta Towers Aquamarine Hotel Moscow Grand Chalet Altay Esquisse Boutique Telavi

Hotels guests come back to

Hotel management company: more than 3400 rooms in Russia and Georgia under a single standard of service and hospitality

21
hotels
9
cities
3400+
rooms
01ZONT hotels

Hotel collection

02About us

Hospitality as a standard

Hospitality as a standard

ZONT Hotel Group manages a chain of hotels under international brands and its own labels — consistent service, design and guest care at every property

15
years in the market
21
hotels under management
3400+
rooms
9
cities
03Services

Business areas

04Locations

Property map

Group hotels in Russia and Georgia — from resort complexes to city and airport hotels

05Loyalty program

Earn bonus points and use them to pay for future trips

Up to 20% cashback in bonus points

Extra privileges

Earn bonus points and redeem them at hotels and restaurants

Get exclusive offers

A Wallet card on your smartphone

Sign up in one minute

Learn more
06Press center

News

FAQ

Booking FAQ

How do I book a room directly on the website?

Choose a hotel on the home page or in the “Hotels” section, then enter the location, check-in dates and number of guests in the search form. Booking takes just a few minutes from any device.

Can I cancel or change my booking?

Cancellation terms depend on the rate: flexible rates can be canceled free of charge until a specified date, while prepayment on non-refundable rates is not returned. You can change your booking through our central reservations team by phone +7 499 490-30-60 or by email reservations@zont-club.ru.

What payment methods are available?

Pay online by Visa, Mastercard or Mir card when booking, or at the hotel on arrival, depending on the rate.

What are the check-in and check-out times?

Standard check-in is from 14:00, and check-out is by 12:00. Early check-in and late check-out are available to loyalty program members.

What do I get by booking directly on the website?

Booking directly on the official ZONT Hotel Group website gives you the best rate for your chosen date — lower than on third-party platforms.

Is there a price difference between booking directly and through an aggregator?

The official website offers a price at least as good as third-party platforms, and booking directly also earns you ZONT Club points — bookings through aggregators do not earn them.

Which is better value — booking through an aggregator or directly?

If you cancel a booking made through an aggregator and rebook directly on the website, you lose nothing on price and also earn ZONT Club points, which are not credited for bookings made through third-party platforms.

What is ZONT Club?

ZONT Club is the ZONT Hotel Group loyalty program. Guests earn up to 20% cashback in bonus points on every purchase at the group's hotels and restaurants. Depending on membership status, extra privileges are available: early check-in, late check-out and room upgrades. Members receive extra bonus points on their birthday, and special promotions run regularly.

How is ZONT Club different from a typical loyalty program?

The key difference is real monetary value instead of abstract points: you can use your bonuses to pay up to 30% of the bill at any hotel or restaurant in the group. It is a direct discount on your bill, not just a growing balance.

Which hotels participate in ZONT Club?

The bonus program is available at 13 of the 21 hotels in the ZONT Hotel Group portfolio. The full list of participating hotels is available at zont-club.ru.

Is there a fee to join ZONT Club?

No, membership is free — no fees and no physical cards.

How do the benefits change after the second visit?

ZONT Club points are credited automatically after your first stay and can be redeemed as early as your second visit, lowering its cost.

Do points add up across different hotels?

Yes: your status and accumulated points apply at all 13 participating hotels, regardless of where they were earned.

Does ZONT Club apply at Hampton by Hilton hotels?

The bonus program is currently not available at the Hampton by Hilton hotels managed by ZONT Hotel Group. Joining the program is under review.

Which hotels are part of ZONT Hotel Group?

The ZONT Hotel Group portfolio includes 21 hotels with a total of more than 3400 rooms and continues to grow. It comprises properties operated under international brands — Hilton, Radisson, ibis — and the company's own projects, from premium hotels in the two capitals to resorts in Altai. Locations: Moscow, Saint Petersburg, Veliky Novgorod, Omsk, Yelabuga, Ulan-Ude, Altai Krai and Georgia.

Where is ENZO Hotel Moscow, and what type of hotel is it?

ENZO Hotel Moscow is an “urban resort” hotel at 9 Poklonnaya Street. It occupies the first seven floors of the luxury residential complex of the same name in Moscow. Its design and interiors are by Rockwell Group (New York) and Sarketch Design Group. Facilities include the ENZO Rest restaurant with a summer terrace, the iL MONTE and SHAOLIN restaurants by ALAGAROVREST, the Signature Lux fitness center by Crocus Fitness and the Shakirova Space event venue.

What is Lakhta Towers, and how is it different from other hotels?

Lakhta Towers is a 301-room hotel in Saint Petersburg's business district, within walking distance of the Lakhta Center tower. It caters to both business travelers and families on vacation, with four conference rooms for up to 500 people and the panoramic Sky restaurant. Its level of service is well above the four-star standard.

Does ZONT have hotels outside Russia?

Yes, ZONT Hotel Group manages one hotel outside Russia — Esquisse Boutique Telavi in Georgia.

What is Hampton by Hilton within ZONT?

Hampton by Hilton is a hotel of the international Hilton brand, operated by ZONT Hotel Group as part of its portfolio.

How is Hampton by Hilton different from other ZONT hotels?

Hampton by Hilton Rogozhsky Val is the only hotel of this brand in the ZONT portfolio. It follows the brand's signature standards: a distinctive approach to room design and ergonomics, Smeg appliances and a coworking area.

Feedback

Still have questions? We're happy to help

Leave your contact details, and a manager will get in touch to help you choose a hotel or answer any question.